CVS Customer Wait Times

I've visited CVS several times in the past week to get stamps, run errands, and pick up various necessities, and unfortunately I've been dumbfounded by the long wait times I've endured.

Its really not a big deal, but I would expect more from CVS, and I'm sure that they would prefer to improve on their performance in this area. I'm not sure if its a staffing issue, a rise in customer visits, or just a temporary problem, but it does need fixing.

Some stores have cameras which monitor customer lines to prevent them from getting too big, but while I was at CVS today, they had cashiers at two different parts of the store calling for backup, and the customer lines were 4-5 people deep.

By on January 15, 2008 3:59 PM

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